Is customer service just for show?
I did a review on this candle and stated how I wanted to absolutely love it. But unfortunately the smell was very strong and came off very stale. I did review saying how I loved a lot of the other scents. DW candles replied told me to reach out to their customer service. I did reach out to their customer service basically they told me you'll be in the queue we will get to you and to please not email again as I have to wait until they contact me. This was fine. This was also weeks ago.
Scent |
Rated 5 out of 5
|
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Value |
Rated 1 out of 5
|
DW Home Candles
Hello Erika! A representative from our team has reach out to you to help resolve this. :)