AWFUL
Barely throws off a scent for starters.....on top of the no scent I got the 3 wick version and it was the worst candle I have EVER got from this company. Actually, it may be the worst candle I have got EVER. Only 1 of the wicks burned, the other 2 burned for a total of maybe 5 mins if I was lucky. The whole candle tunneled so badly. The 1 wick that would burn finally stopped all together, then the other 2 wicks started burning for a couple days, then they all stopped burning completely. All in all, the candle only burned about half way down then stopped working all together. What a waste of money. I should not have to fight with a candle to light and burn, especially when it has THREE wicks. I contacted customer service, and that was a nightmare too. I had to Google their webpage, as the one on the website does NOT work. I had to email them over and over and over again since they do not answer in a timely fashion. I'm not talking "timely fashion" as in a couple hours or days, it took them between 5-10 days to answer each time, and they only answered after I flooded their email daily after a week of no answers. I want to finish this off by saying I DO love DW candles, I've been a customer for years, and I never had any issues with their candles until this one. DO NOT BUY THIS CANDLE!
DW Home Candles
Hi Amanda! Thanks so much for your feedback. We apologize you were unsatisfied with this item, and someone on our team would love to work with you to help make this right! Please email our Customer Service Department for additional assistance or with any other questions. We hope that helps!