Reviewed by Julie
I recommend this product
4 Stars
Yet to use but smells good
Loading...
Was this helpful?
On Sale!
More From the Signature Collection
White Tea Lavender Reviews
Based on 21 reviews
81%
of reviewers would recommend this product to a friend
Customer photos and videos
21 Reviews
Reviewed by AMANDA
Verified Buyer
I don't recommend this product
AWFUL
Barely throws off a scent for starters.....on top of the no scent I got the 3 wick version and it was the worst candle I have EVER got from this company. Actually, it may be the worst candle I have got EVER. Only 1 of the wicks burned, the other 2 burned for a total of maybe 5 mins if I was lucky. The whole candle tunneled so badly. The 1 wick that would burn finally stopped all together, then the other 2 wicks started burning for a couple days, then they all stopped burning completely. All in all, the candle only burned about half way down then stopped working all together. What a waste of money. I should not have to fight with a candle to light and burn, especially when it has THREE wicks. I contacted customer service, and that was a nightmare too. I had to Google their webpage, as the one on the website does NOT work. I had to email them over and over and over again since they do not answer in a timely fashion. I'm not talking "timely fashion" as in a couple hours or days, it took them between 5-10 days to answer each time, and they only answered after I flooded their email daily after a week of no answers. I want to finish this off by saying I DO love DW candles, I've been a customer for years, and I never had any issues with their candles until this one. DO NOT BUY THIS CANDLE!
Loading...
Was this helpful?
DW Home Candles
Hi Amanda! Thanks so much for your feedback. We apologize you were unsatisfied with this item, and someone on our team would love to work with you to help make this right! Please email our Customer Service Department for additional assistance or with any other questions. We hope that helps!
Reviewed by Janice
I don't recommend this product
2 Stars
Did not like ! Could barely smell it .
Loading...
Was this helpful?
DW Home Candles
Hi Janice! Thank you for your review. We are so sorry you had this experience with your candle! Each of our candles are hand-poured with love, which means the candles all have a slightly unique burning process. Since you are experiencing fragrance issues, please try burning your candle 3 times for 3-4 hours. When a candle’s fragrance isn’t very strong, this usually means the wax has not melted enough to loosen the wick, which emits the fragrance. Also. make sure to keep the candle away from any vents, air circulation, or drafts. Please email our Customer Service Department for additional assistance or with any other questions!
Reviewed by Candice
I recommend this product
5 Stars
Refreshing floral scent! Should be a perfume
Loading...
Was this helpful?
DW Home Candles
Hi Candice! We're so glad you are enjoying this scent and we appreciate your feedback. :)
Reviewed by Carolyn A.
Verified Buyer
I recommend this product
Preferred Scent Profile
- Floral & Herbal
Product Standouts
- Great Scent
- Burns Evenly
- Perfect Gift
love it
I love it
Loading...
| Scent |
Rated 3 out of 5
|
|---|---|
| Value |
Rated 5 out of 5
|
Was this helpful?